Most orders arrive within 5-7 business days after placing the order. In case your order still hasn't arrived after this period, you can contact us through the form on this page.

Yes, you can usually change the address within the first 24 hours of placing the order. If your order is already on its way, we cannot guarantee it, but we will help you manage it with the carrier.

If your order hasn’t arrived within 5 to 7 days, don’t worry! Just reach out to us with your order number, shipping address, and contact details, and we’ll sort it out as quickly as possible. To make things even easier, fill out the form below, and we’ll take care of the rest!

We apologize for this inconvenience. We make every effort to ensure that your order arrives in perfect condition, but sometimes unforeseen events may arise. Please contact us through the form so we can work it out together.

Don't worry! Contact us through the form indicating the desired change. Remember that it must be within the return period (30 days) so that we can help you. You can find our change and return policy here.

You can request a return as long as your order is within the 30-day period from the delivery date. Just provide us with your order number and contact information through the form below, and we’ll take care of the rest. You can check our change and return policy here.

If you decide to come back, we’ll be here with more innovative designs waiting for you!

All Closca products come with a 3-year warranty from the date of purchase. If you experience any issues during this period, just reach out to us and we’ll be happy to assist you.

To ensure the right helmet fit, measure your head’s circumference by wrapping a measuring tape 2cm above your eyebrows. No tape? Use a piece of string and measure it against a ruler.

Our helmets are designed with a rear adjustment system, using a flexible band to keep them secure without pressure points. Adjust it once, and you’re set. If you’re at the top of a size range, we suggest going up a size and adjust it to your measure.

Our helmets are designed to fit you perfectly. Thanks to the rear elastic band, you can adjust it comfortably and securely. If it feels a little loose, just pull the elastic bands on the sides to get the perfect fit.

Closca folding helmets comply with European and American safety regulations: Europe and Asia: EN 1078 USA and Canada: CSPC, like all non-folding helmets on the market. In the event of a collision, the helmet distributes the impact energy over the surface to reduce its speed and, of course, it will never fold while your head is inside.

Remember, the safest helmet is the one you want to wear.

The Closca Bottle Wave thermal function supports temperatures between 10 and 90 degrees Celsius.

The Closca Water application shows you the nearest quality water points where you can refill your bottle. It allows you to add other fountains, evaluate the ones you use and publish the information on your profile, which helps us grow our plastic-free community.

Why not download it and get free water?