Closca's Mask, Logbook

March 14th

BEGINNING OF THE STATE OF ALARM
The state of alarm has begun in Spain and we are starting to get scared of the very dangerous situation we are seeing. Many companies have stopped working, they have frozen their operations and are starting to make ERTES.

This situation is affecting us a lot as well. We were in a financing round where only the last steps were missing to cover all the capital and closing deals with powerful brands worldwide, and today we do not know what to do to find revenue to keep us active ...

In addition, our founder and CEO Carlos Ferrando, has confessed to us that he feels unable to move the company forward...

March 16th 

"LET'S INSPIRE CHANGE"
Carlos has talked to other entrepreneurs who are in the same situation and has realized that he can not stand idly by and do nothing, so he has come up with the solution; Closca is a company created to inspire change so we will make masks for society and we will turn them into a symbol of what we are living, a symbol to stop thinking as an individual and start thinking as a collective with a single goal, to change the planet we live in.

For this reason, we have come up with a very cool idea, to donate 5 masks for each purchase of a Closca Mask, so we can help other groups at risk ... What a great idea, eh?

March 18th

COME ON TEAM, WE'LL GET OUT OF THIS ONE!

"We have the best team Closca has ever had and we will continue to do what we do best - symbols of social change".

With these words Carlos explained to the rest of the team how this drama and crisis has behind it a great opportunity for social change. We have spent hundreds of years without listening to the planet, without realizing that our actions influence our environment. Now we are going to have to cover our mouths to take to the streets and it is a great time to stop thinking as individuals and start thinking collectively.

A mask to go out in the street should not and cannot become a fashion, however, it can be a symbol of social change.

 #BecomeAHealthHero

We are going to invite our community to become heroes in two ways: wearing a mask to protect themselves and others, and donating masks.

Closca is a brand that seeks to inspire social change through its products, services and brand message.

China is working at 80% in all its factories, and many textile factories have adapted to a growing demand for sanitary masks.

Since Closca has had suppliers in China since 2015 who are already friends and part of our work team, we made the decision to manufacture in China.

April 17th 

COVID-19 AND CHAOS

We have developed a product without being able to travel to the manufacturing center to see the prototypes, we have not even been able to see the team in person to make decisions, and we are involved in a confusing and changing new world that is a great challenge for us. We have spent sleepless hours searching for solutions, but we have finally done it!

From now on everything will be fine....


April 31st

PROBLEMS WITH FILTERS AND CHANGES

We are beginning to see how some of the masks that are imported lack the proper certificates to be marketed, so they do not give us any guarantee ... For this reason, we have decided to change the manufacturing process of the filters. We are going to stop importing sanitary material and we are going to look for it in Spain, since they offer us several advantages:

• Certified in Spain - 100% guarantee of results and avoid problems with international confusion about certificates.
• To be able to bring the manufacture of the filters to Spain and all the assembly and fitting of the Closca Mask.
• Use washable filters up to 5 times, greatly reducing the environmental impact, of which we are already seeing terrible results.

May 12

BAD CRITICISM

We have not known how to react to the people who have been frustrated and we have also suffered press attacks that, without knowing the situation, have published the news with aggressive headlines and false information, making believe that we have delivered the product when really what we have done has been to change the specifications of the product that is in development and production phase and always giving the possibility of cancellation and refund 100%.

We are doing our best to try to minimize the causes of these problems, wish us luck!


May 13th

STATEMENT FROM THE CEO

In view of the fact that the criticism towards us continues to increase and that we are not able to respond to all those people who criticize us out of ignorance, we have decided to publish on LinkedIn and Twitter an official statement from Carlos, the CEO of the company, where he gives his vision about the project and the great challenges we have faced.

It is very hard to think that, although we have improved the product looking for the best comfort for our customers, we are still being criticized. However, we will continue to fight and learn.

 May 25th

AGAINST ALL ODDS

As the saying goes, there are no two without three, and we are a clear example.

Still recovering from the challenge of the filters and with our heads already thinking about the Closca Mask deliveries, we have another challenge to overcome; given the imbalances caused by the COVID-19 situation worldwide, the factory in China has informed us that the gray and white masks are going to take some time to arrive in Spain due to a transportation problem.

In addition, several things are starting to happen that we didn't count on; what used to take three or four days to ship now takes two weeks. We almost had a hold on our order and a whole host of other things, all of which are weirder and weirder.

Our team is working around the clock to ship the masks as quickly as possible to meet all the demand we have in the shortest period of time.

In the meantime, we continue to donate masks to the most needy groups. We have already donated more than 150,000 masks and this number continues to rise thanks to people like you, who are behind all this and who make up the Closca Community.

Fortunately for us, we are surrounded by people who support us and push us to improve and who show us that in situations of fear the worst thing is to remain paralyzed. We must learn to fight, to accept the challenges we face, to learn from our mistakes and to emerge stronger from difficult situations. That will make us bigger and better.


June 4th

DELIVERY DATES AND SHIPMENTS

As of today, we can give you a little more information about the delivery dates we foresaw and how we have and are making the deliveries;

1st shipment: 5000 Closca Mask Black that arrived in our warehouse on Wednesday May 27th after many obstacles in China to the export of the black fabric in the masks. We started to ship them to our customers two days later.

2nd shipment: 5000 Closca Mask White which, like the black ones, arrived in our warehouses on Wednesday May 29th. These we started shipping to our customers a couple of days later after assembly and boxing in our Valencia center with the supplier Mondeco who are being a great partner.

3rd shipment: 5000 Closca Mask Black and White that arrived at our warehouse on Monday June 1st and that we are already delivering to our customers.

4th shipment: 5000 Closca Mask Black and White that arrived in Valencia on Thursday June 4th but are currently being held in customs for routine inspection processes and have not yet been shipped.

5th shipment: 5000 Closca Gray that arrived in Valencia on June 8th and that we are preparing to ship.

6th shipment: June 9th, Masks are still arriving. This time more than 5000 White and Gray.

7th shipment: On June 15, 9200 Closca Mask Black, Gray and White were delivered.

8th shipment: As you know the Masks in Grey color were blocked (along with other colors) and they have finally been unblocked! More than 5000 units are on their way since June 16th.

9th shipment: Let's go! The tricolor (Black, Gray and White) is here. 12000 units arriving only 2 days after the previous shipment. Let's work hard to make sure you get your Mask soon!

10th shipment: We are in the final stretch. June 19th and, last shipment of 8000 units.