*For the 2021 holiday season, all items purchased between November 5 and December 31 can be exchanged or returned until January 15, 2022.
Exchanges and Returns will only be accepted if requested within 15 days since the reception of the product.
To make your request please fill the form indicating your order number in the subject line.
*Closca Mask: due hygiene reasons and to ensure everyone's safety, we only accept returns and exchanges of unopened products, with the security seal intact.
For extra info click here
HELMETS
SAFETY: it complies with the strict safety standards EN1078 and CPSC, valid for Europe, Asia, USA and Canada.
In the event of a collision, the impact is optimally dissipated, as the folding system allows for micro-movements that cause the impact to be better distributed over the entire surface.
This means that not only will it never fold while you are wearing it, but it will provide you with maximum safety during your travels.
WARRANTY: 2 years.
Closca Helmet is compatible with other visors and it comes with a basic one.
Visor and Nordic visor are not compatible with Loop models.
Loop Light Kit: warranty 2 years for the helmet and 1 year for the light. Light capacity: 50 lumens. Duration of light according to the modes: Strong light 3H / Medium light 5H / Soft light 10.5H / Soft flash 23H / Strong flash 5H / Fast flash 4H. Charge with USB cable (full charge 1.5 hours). Waterproof. Up to 1 meter deep.
BOTTLES
WARRANTY: 2 years.
Closca Bottle is compatible with the Closca Infuser and Closca caps. Not suitable for dishwasher.
Closca Bottle Infuser is not compatible with Closca Bottle Wave. Dishwasher safe.
Closca caps are not compatible with Closca Bottle Wave. Dishwasher safe.
Closca Bottle Wave is not compatible with the Closca Infuser or Closca caps. Not suitable for dishwasher.
MASKS
Composition: 80% polyester and 20% elastane. Closca Mask does not need filters.
